Terms of sale

Shopping at Roselina

These terms apply when you shop at zyaa15-b6.myshopify.com as a private individual. We sell jewellery for delivery to the United Kingdom. These terms do not limit your rights under mandatory consumer law.

Prices and payment

Prices are shown in pounds sterling (GBP). The current price and available payment options are displayed at the time of purchase. We offer free tracked UK delivery. Check the contents of your order and the total before completing your purchase.

Personalised jewellery

Check names, initials and symbols carefully. Your text is used to personalise the item. Contact us as soon as possible if you notice a mistake. Changes cannot be guaranteed once production has begun. If the jewellery does not match what you ordered, you retain your right to report the fault.

Delivery

Delivery information is available in our shipping policy. If you need delivery by a particular date, contact us before buying.

Cancellation and faulty items

Read our returns policy for information about cancellation, the exception for personalised jewellery and faulty items.

Questions or disputes

Contact us using the contact form if something has gone wrong so that we can try to resolve it. These terms do not prevent you from seeking an appropriate legal remedy or bringing a claim before a competent court. Nothing in these terms limits the mandatory rights you have as a consumer in the United Kingdom.